Measuring Service Quality using Servqual Model in Pakistan

The study intends to investigate the level of service quality in PCBs using the Servqual model in Pakistan. The Servqual model has been used due to its authenticity for measuring service quality gaps. . . .

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Amer Sohail, Usman Rehman, Usman Ali, M. Azeem
Pages : 1-7
Volume 1 , Issue 1
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Fiscal Adjustment in Times of Crisis: The Case of the Euro-Area

Countries in the European Monetary Union have been divided into two major blocks according to their ability to respect fiscal criteria and ensure sound public finance. The widespread belief is that this . . .

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Rosaria Rita Canale
Pages : 8-17
Volume 1 , Issue 1
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How Do Firms with Financial Constraints Manage Liquidity?

Firms with financial constraints need to maintain cash and cash equivalent at an optimal level. Lack of liquid assets sends a negative signal to the market, leading to a potential collapse of the stock . . .

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Zhang Fan, Zhang Aishu, Liang Tao
Pages : 18-21
Volume 1 , Issue 1
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How Causal Dimensions of Product Harm Crises Shape Firm’s Financial Status: from Sri Lankan’s Moral Reputational Perspective

Causative dimensions of product harm crisis influence how a consumer responds. This research explores through a new empirical angle and makes several unique contributions to the existing marketing literature . . .

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Ganganee Chandima Samaraweera, Chongguang Li, Ping Qing
Pages : 22-40
Volume 1 , Issue 1
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Economic Integration of Two Blocs (EU AND ASEAN)

Economic integration and trading blocs refers to amalgamation of economic policies between two states or rest of the world for reduction of tariff and non tariff barriers. In this paper we have tried to . . .

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Rumana Zaheer, Azeema Begum, Aniqa Zeb
Pages : 41-54
Volume 1 , Issue 1
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