Fostering the Innovative Work Behavior of Knowledge Workers in Malaysia’s Knowledge Intensive Business Services: A Social Capital Perspective
|Author(s)||by Yeoh Khar Kheng, Sethela June|
|Keywords||Innovative Work Behavior; Social Capital; Knowledge-Intensive Business Services; Knowledge Worker|
|Open Access||Access PDF Open in New Tab|
This study was undertaken to investigate the relationship between social capital and innovative work behavior among the knowledge workers in Malaysia. Past literatures reported that social capital and innovative work behavior to have a significant relationship in various business sectors, but none of the research was conducted in knowledge intensive business services. Moreover, some researchers concluded that the relationship is rather weak and inconclusive. This study utilized mail survey by distributing 1520 questionnaires to knowledge workers, but only 310 were useful for analysis using SPSS, therefore 20.6 % response rate was registered. The results established that there was a significant relationship between social capitals and the innovative work behavior of knowledge workers in KIBS in Malaysia.
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