Complainants’ Justice Perceptions and Post Complaint Behaviours: An Empirical Study on E-Nwom, Exit Intentions and Venting Negative Feelings

Antecedents of complaint behavior and post complaint behavior and its results have widely been studied by researchers. Extant literature supports the relationship between perceived justice and complaint . . .

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Metehan Tolon, Tülay Yeniçeri, Asude Yasemin Zengin
Pages : 1-16
Volume 1 , Issue 1
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A Comparative Profitability and Operating Efficiency Analysis of Public and Private Banks in Bangladesh

In this study, a comparative performance analysis between state-owned and privately-owned commercial banks of Bangladesh is carried out over the period between 2006 and 2010. On the contrary to expectations, . . .

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Udayshankar Sarkar
Pages : 17-23
Volume 1 , Issue 1
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Ecotourism Industry in Ilijan Batangas City, Philippines: Assessing Its Effects as a Basis of Proposed Tourism Development Plan

Ecotourism is seen as a potential vehicle to provide environmental, socio-economic and cultural beliefs at both local and national levels. This study was conducted to assess the effects of ecotourism industry . . .

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Grashiela M. Aguila, Roldan Ragot
Pages : 24-35
Volume 1 , Issue 1
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Does Auditor Fees contributed to high quality of Audit Services? Further Evidence from Malaysia

The purposes of this study are to examine the relationship between fees paid to auditors and audit quality. The study hypothesized that the higher audit fees paid therefore big audit firm will deliver . . .

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Masdiah Abdul Hamid, Wan Mohammad Taufik Wan Abdullah
Pages : 36-44
Volume 1 , Issue 1
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Manufacturing SMEs and Macroeconomic Indicators: Empirical Evidence from Nigeria

Small and Medium Enterprises (SMEs) have been shown to be relevant in sustaining desirable macroeconomic indicators in many economies. This aroused the curiosity to examine the manufacturing SMEs in relation . . .

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Ganiyu Biodun Bakare
Pages : 45-54
Volume 1 , Issue 1
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